# Sadjevpisarni > Sadjevpisarni is a B2B office fruit and vegetable delivery company based in Ljubljana, > Slovenia, serving businesses nationwide since 2018. 400+ business customers trust the > service, backed by 690+ verified customer reviews at an average rating of 5.0. Orders > placed before 12:00 are delivered the next business day. The company offers a 100% > quality guarantee (any unsatisfactory piece is replaced free of charge) and a customer > portal for managing recurring deliveries, orders, and invoices. Sadjevpisarni serves > businesses only, it does not deliver to private homes. This is the expanded reference file. See [llms.txt](https://sadjevpisarni.si/llms.txt) for the condensed version. ## Key pages - [Sadje za podjetja](https://sadjevpisarni.si/sadje-za-podjetja): B2B landing page. Core offer, pricing terms, per-department/floor delivery splitting, quote request form. - [Poslovna darila](https://sadjevpisarni.si/poslovna-darila): Corporate gift boxes built from Slovenian food products, with an interactive gift builder (choose a package, add logo personalization, set quantity). - [Trgovina](https://sadjevpisarni.si/trgovina): Online shop, seasonal fruit, vegetables, dried fruit and nuts, smoothies, and gift boxes. - [Portal](https://sadjevpisarni.si/portal): Gateway to the customer portal (app.sadjevpisarni.si), where existing business customers manage deliveries. Access is granted by the Sadjevpisarni team, not self-service signup. - [Pogosta vprašanja](https://sadjevpisarni.si/pogosta-vprasanja): Full FAQ, delivery, ordering, payment, guarantee, and portal questions. - [Dostava in plačilo](https://sadjevpisarni.si/dostava): Delivery areas, timing, pricing, and payment methods. - [Reference](https://sadjevpisarni.si/reference): Customer reviews and client logos. - [Kontakt](https://sadjevpisarni.si/kontakt): Contact details and quote request form. - [O nas](https://sadjevpisarni.si/o-nas): Company background, founded 2018, company values. - [Novice](https://sadjevpisarni.si/novice): Blog, workplace nutrition and seasonal produce. ## Delivery details - **Coverage**: Delivery across all of Slovenia, to a street address or reception desk. - **Order deadline**: Orders placed by 12:00 are delivered the next business day. Delivery anywhere in Slovenia takes one to two business days. - **Delivery days**: In Ljubljana and surroundings, delivery runs every business day between 7:00 and 14:00. Outside Ljubljana, delivery runs Tuesday to Friday. - **Pricing**: In Ljubljana, free over 39 EUR, otherwise 2.9 EUR. Outside Ljubljana, free over 59 EUR, otherwise 5 EUR. - **For businesses**: Delivery is split by department, floor, or location. Each part is labeled in advance, so sorting on arrival takes no time on the customer's side. - **Hygiene**: Fruit for shipping is wrapped in paper for additional hygiene in transit. - **Transit protection**: For longer distances, the box is closed with a lid so the fruit arrives undamaged. - **Missed delivery**: Drivers can wait a few minutes. If the delivery is missed, the team tries to deliver later the same day if the route allows, otherwise the next business day. Special pickup instructions can be arranged in advance. - **Public holidays**: If a delivery date falls on a public holiday, the order is delivered the next business day, unless otherwise agreed. - **Packaging**: Boxes are made of recyclable cardboard. Customers may keep them or return them to the driver for recycling. - **Sourcing**: Sadjevpisarni sources the best produce available at any given time. During its season (April to November), a large share of fruit and vegetables comes from Slovenian growers, though quality and taste take priority over origin. Every piece is hand-inspected before delivery. - **Washing**: Fruit is not washed before delivery; customers are advised to wash it before eating, especially unpeeled fruit. ## Payment methods - **Invoice (po računu)**: Businesses generally pay by invoice with an agreed payment term. Pro forma invoice (predračun) is also available. - **Card**: Visa or Mastercard, processed securely via Stripe. - **PayPal**: Available for online orders. ## Customer portal (app.sadjevpisarni.si) Access is provisioned by the Sadjevpisarni team once a business agrees to work with them (no self-service signup). Onboarding: 1) the business submits an inquiry, 2) the team sets up the account and sends an email invitation, 3) the customer sets a password and completes a short setup wizard (Company, Locations, Delivery, Confirmation). Portal capabilities: - **All locations, 14 days ahead**: The home view shows every location as its own card, even with many locations, with delivery status and the change deadline for each. - **Edit orders until the deadline**: Adjust quantities in kg or pieces, add catalog products at contracted prices. A countdown shows remaining time; confirmed changes sync to the operational system automatically. - **Live delivery tracking**: Status from Confirmed through Delivered, route progress, and an estimated arrival time per location. - **Invoices and original PDFs**: Invoices organized by month, itemized by product, with original PDF downloads and monthly ZIP downloads. Overdue invoices are clearly flagged. - **Complaints with photo evidence and guarantee**: Select the delivery and product, add a description and photo, then track resolution status and credit amount. This is the 100% quality guarantee in practice. - **Per-location settings**: Delivery day, frequency, pausing deliveries (e.g. for holidays), contacts, and department setup are all self-service, per location. ## Business gifts (poslovna darila) - **Minimum order**: 11 gifts per order. - **Logo personalization**: Included from a minimum of 11 gifts, in one of two formats: "Posvetilo z logotipom" (a logo-branded dedication card) or "Zunanja nalepka z logotipom" (an external logo sticker on the packaging). - **Add-ons**: Gold or silver logo print, a flat 100 EUR per order; black gift box with ribbon, 5 EUR per piece. - **Quantity pricing**: Per-gift price decreases at higher quantities (approximate tiers: 11 to 20 gifts at the base rate, 21+, 51+, and 100+ gifts at progressively lower per-gift rates). Exact pricing is confirmed in a custom quote. - **Available gift packages** (contents illustrative, subject to seasonal availability): - **Tradition** — Slovenian tradition and quality: TRANQUILITEA tea, BEE INSPIRED flower honey, BEE INSPIRED chestnut honey, ginger shot, CEREOUS BUSINESS granola (potica and gibanica flavors). - **Better Together** — premium selection for partners: specialty coffee, MEETING MUNCH artisan popcorn, CEREOUS BUSINESS granola, CHOCO CONNECT chocolate. - **Friday** — for a relaxed Friday: mini gin, tonic, freeze-dried raspberries (decoration), specialty coffee. - **December** — festive warmth and energy: mini gin, ginger shot, specialty coffee, NURTURE YOUR BEST stainless steel mug. - **Mindful Meeting** — calm and relaxation at work: TRANQUILITEA tea, NURTURE YOUR BEST stainless steel mug, BEE INSPIRED flower and chestnut honey, MEETING MUNCH artisan popcorn. - **Mindful Meeting Maxi** — an expanded zen selection: TRANQUILITEA tea, stainless steel mug, flower and chestnut honey, BALM BRIGADE lip balm, MEETING MUNCH popcorn, ELEVATE EASE cotton towel. - **Zen Zone** — relaxation and wellbeing: TRANQUILITEA tea, BALM BRIGADE lip balm, NURTURE YOUR BEST stainless steel mug, CHOCO CONNECT chocolate, ELEVATE EASE cotton towel. - **Fresh Start** — a good start to the day: specialty coffee, BALM BRIGADE lip balm, CEREOUS BUSINESS granola. - **Winner's Coffee Break** — OATENTIK with coffee: specialty coffee, OATENTIK oat drink, NURTURE YOUR BEST stainless steel mug, black gift box with ribbon. - **Forever Oat Mylk Office** — for creative moments: OATENTIK oat drink, OATENTIK shaker, measuring scoop, OATENTIK dedication card. - **Po meri** (custom) — fully custom gift: contents of the customer's choice, with the customer's seal and custom packaging. - **Occasions**: Thanking partners, holidays and December, project completion, team motivation, retirement or milestones. - **Logistics**: Delivery to one or multiple addresses, on schedule. ## Full FAQ 1. **How does a business get access to the portal?** (Kako podjetje dobi dostop do portala?) Once we agree to work together, we open portal access for your business. There you manage orders, the delivery schedule, and department splitting, and you can review history and invoices. Write to us at info@sadjevpisarni.si and we will prepare access. 2. **What can you manage yourself in the portal?** (Kaj lahko sami urejate v portalu?) In the portal you adjust quantities yourself, in kilograms or by piece, and add products from the catalog at your agreed prices. You manage all your locations in one place, without calling or coordinating by email. 3. **Until when can I place or change an order?** (Do kdaj lahko oddam ali spremenim naročilo?) We accept orders and changes until 12:00 the day before delivery. If you place the order by then, we deliver it the next business day. Changes are easiest to make in the portal, but you can also write to us at info@sadjevpisarni.si. 4. **What happens when the order-change deadline passes?** (Kaj se zgodi, ko rok za spremembe naročila poteče?) Once the deadline passes, the order locks and remains available for viewing only, so it goes into preparation and delivery without errors. For an urgent change after the deadline, call or write to us and we do what is still possible. 5. **How do I track delivery?** (Kako spremljam dostavo?) You track delivery status live in the portal, from confirmed and packed to on the way and delivered. You also see the estimated arrival time, so you know when the fruit will arrive. 6. **We have several branches, how does that work?** (Imamo več poslovalnic, kako to poteka?) Each location has its own card in the portal, with separate delivery, schedule, and settings. You see everything together in one place, so you have an overview of the whole company without separate orders. 7. **Can we temporarily pause delivery, for example during holidays?** (Ali lahko dostavo začasno ustavimo, na primer med dopusti?) Yes. In the portal, under Settings, you can temporarily pause delivery for a specific location, for example during collective leave or holidays. Once you are back in the office, you turn it on again with one click. 8. **Where do I find invoices?** (Kje najdem račune?) All invoices are collected in the portal, organized by month. You can download the original PDF of each invoice individually, or all invoices for a given month in one ZIP download. 9. **Which days do you deliver?** (Katere dneve dostavljate?) In Ljubljana and surroundings we deliver every business day between 7:00 and 14:00. Outside Ljubljana we deliver Tuesday to Friday. If you need delivery at a specific time, for example for a morning breakfast in the office, state it in your inquiry and we will accommodate it. 10. **What is the delivery price?** (Kakšna je cena dostave?) In Ljubljana delivery is free over 39 euros, otherwise it costs 2.9 euros. Outside Ljubljana it is free over 59 euros, otherwise it costs 5 euros. We deliver orders across all of Slovenia within one to two business days. 11. **Do you split delivery by department?** (Ali dostavo razdelite po oddelkih?) Yes. For businesses we prepare delivery so that each department, floor, or location gets exactly its own portion. Everything is labeled in advance, so splitting it up doesn't take any of your time. 12. **What happens if I'm not in the office or it's closed?** (Kaj se zgodi, če me ni v pisarni ali je zaprta?) Our drivers can wait a few minutes. If we miss each other, we try to deliver later the same day, as the route allows. When that isn't possible, we deliver the next business day. For special pickup instructions, write to us and we will follow them. 13. **What happens if delivery falls on a public holiday?** (Kaj se zgodi, če dostava pade na državni praznik?) If delivery falls on a holiday, we deliver your fruit the next business day, unless we agree otherwise. To arrange a change, simply write to us at info@sadjevpisarni.si. 14. **What happens if a piece doesn't meet expectations?** (Kaj se zgodi, če kakšen kos ni po pričakovanjih?) We guarantee quality 100%. If any piece is damaged or doesn't satisfy you, you file a complaint right in the portal. You select the delivery and product, add a short description and a photo, then track the resolution status and credit amount in the portal. We replace or refund the piece as quickly as possible, since fruit is alive and delicate. 15. **What payment methods do you offer?** (Kakšne načine plačila ponujate?) You can pay by Visa or Mastercard, via PayPal, or by pro forma invoice (predračun). Businesses generally pay by invoice, with an agreed payment term. 16. **Where do you source fruit and vegetables from?** (Od kod dobavljate sadje in zelenjavo?) We choose the best that is available at any given time. In season, which for us runs from April to November, we source a lot of fruit and vegetables from Slovenian growers, but we always prioritize quality and taste. That's why we hand-inspect every piece before delivery. 17. **Is the fruit washed?** (Ali je sadje oprano?) We do not wash the fruit before delivery, so we recommend washing it before eating, especially fruit without a peel. 18. **What do you do with the packaging?** (Kaj naredimo z embalažo?) We designed our packaging with the environment in mind. Boxes are made of recyclable cardboard. You can keep them, since they are handy for storage, or return them to the drivers and we take care of recycling. ## Optional - [Blog index](https://sadjevpisarni.si/novice): Articles on workplace nutrition, seasonal produce, and team wellbeing. - [Politika zasebnosti](https://sadjevpisarni.si/politika-zasebnosti): Privacy policy. - [Pogoji poslovanja](https://sadjevpisarni.si/pogoji-poslovanja): Terms of business.